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Phil at HR Bespoke Solutions Ltd

It is very difficult nowadays to find good customer service and when you do, I believe it’s appropriate that this is recognised in the form of a testimonial.

Last week, a problem developed with the shower in our en-suite that pretty quickly developed into the top priority. For my part, one of my past rare excursions into DIY resulted in me resorting to the good old heavy duty glue on one of the attachments to the shower and when the attachment broke, I thought that it would be necessary for at least two tiles to be smashed to remove the offending item.

It was at this point that I approached Gary at Professional Finish, who agreed to come round early on Tuesday evening with a view to replacing the broken attachment to the shower. Not only did he turn up on time but he worked hard to avoid having to break any of the tiles, which he was successful in doing before going on to fit the replacement part. He genuinely was pleased to get the job, displayed excellent customer service throughout and even cleaned up afterwards.

Based on this experience I would have no hesitation in recommending Gary and his company.

Phil at HR Bespoke Solutions Ltd

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