Professional Finish Case Study

Here at Professional Finish, we take pride in our completed projects. The consistent reactions of happy clients and glowing testimonials to our company are highly motivational to our team. With most of our business coming from returning happy customers and recommendations, we have no shortage of clients who are delighted with the transformations we have provided them with.

The following is just one of the many case studies we are immensely proud of, and we would like to share it with you.

“A few years ago, my husband and I were contemplating renovating a few rooms in the house. I was sick of the sight of my dingy old bathroom, cloakroom, and I was desperate to get the kitchen done up as well.

At first, I was reluctant to get the work done because I didn’t want the hassle involved. Quite frankly, the thought of a messy, dirty house, work men I didn’t know tramping in and out, and the inconvenience of having to make costly decisions regarding an interior design I would have to live with for the foreseeable future was highly unappealing. On top of that, I was sure that my husband, being a perfectionist would be unimpressed no matter the standard of the finished result.

However, I mentioned the prospect of having the work done to my friend, and she agreed that I was overdue an update, saying she hadn’t wanted to mention the outdated décor of my home. She recommended Professional Finish, and she spoke so highly of the professionals who worked there that I thought I may as well get in touch and discuss my project.

I decided my first project would be the cloakroom. It was the smallest job so I would get that done first and see the results.

When I got in contact with professional Finish, I was pleasantly surprised by the introductory phone call. The designer I spoke to listened to my requirements carefully, including my time scales, budget and room.

I didn’t have many ideas about what I wanted my cloakroom to look like, but as the conversation went on, some ideas were thrown around and I decided I wanted it to look modern, with a neutral theme. What’s more, the person at the other end of the line was clearly an experienced professional in the industry, and this instilled trust from the outset. In fact, the design process was much like hiring an independent interior design service! Still, I was wary of the process of the project itself and what the end results would look like.

Nonetheless, it was arranged that one of the team would come over to have a look at the space I was renovating. Once the ideas were finalised, the work took started.

Despite my worries, on arrival, the team were professional, friendly, and as the work progressed, they never made a mess or disrupted my home in any way. I began to sit back, relax and watch excitedly as my cloakroom quickly transformed into the room I had imagined.

In fact, the process was so easy and stress free that I was inspired to carry on with the rest of my home renovation almost immediately.

Gary and his team have now also fitted our family bathroom and their attention to detail has always been 100% (not even my OCD husband can find fault in the sealant!). The quality of the finish is impeccable.

From start to finish of each job, the Professional Finish team have always been punctual, courteous and above all trustworthy.

We leave a key and at the end of each day they have left no debris from their day’s work. Timescales are met and expectations are exceeded. We can’t recommend Professional Finish highly enough.

My husband and I have employed the services of Professional Finish on two occasions so far and have got the third job booked in. We wouldn’t go anywhere else for our kitchen or bathrooms.

We now have the family house we always wanted – thank you Gary and team!”

Helen and John

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